Quick Answers

Frequently asked questions

Here are some of the questions we’re asked all the time.

If you don't find what you're looking for, contact us on 0845 094 6108 or email us at info@sitesplus.co.uk

I’m a complete novice. Will I really be able to build my own business website?
You’re exactly who we have in mind! If you can send an email, you can definitely build your own business site with SitesPlus. We really have made it that simple and easy.

SitesPlus takes it one step at a time. The Quick Pages alone will give you an attractive, professional site just by typing into a series of boxes (like a simple form) and clicking a button to upload. It’s easy to Preview your pages and keep editing them until you’re happy. You’re always in control.

What kind of support can I expect?
The SitesPlus support team is with you all the way, offering help and advice. That’s what we’re here for.

Our friendly, efficient telephone and email support gives you a prompt response when you need it. And we promise no jargon or blinding you with science!

Will my domain name include 'SitesPlus'?
Not at all! Your domain name is entirely your choice, subject to availability. One .co.uk or .org.uk domain name is included. Additional or special domain names are available on request.

I already have a domain name. Can I transfer it to SitesPlus?
No problem, this happens all the time and we’re used to guiding new subscribers through the process.

Is there a minimum contract period?
Yes, the minimum contract period is 12 months.

Can I get my money back if I change my mind?
Certainly, we offer a 30-day money-back guarantee.

I’m short of time. What help can you offer?
Our Fast Track service is designed to get your site up and running quickly. Just send us your wording and images and we’ll build your site for you. Prices start at £175 + annual subscription.

Can I include downloadable documents and links to other sites?
It’s very easy to do both, anywhere on your site.

How many pages do I get?
6 quick pages + 5 additional pages + 2 catalogue pages with unlimited category pages. Additional pages on request.

I already have a web site, can I transfer the existing content?
It’s easy to copy and paste existing content into your site builder. You might find a few glitches with formatting but these are easily overcome. Just let us know you’re aiming to do this and we’ll give you a few do’s and don’ts.

Will I get email addresses too?
Yes, SitesPlus includes 5 email addresses ending in your domain name. More addresses are available on request.

Can I pick up and send email on the move?
Yes, SitesPlus includes a webmail account for you to use anywhere, anytime.